Min- Maids Services - Home Cleaning Services - Columbus Ohio
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Better Business Bureau Member since 2001
 
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Serving Columbus Ohio and surrounding area since 1978





FAQ's (Frequently Asked Questions)
Why does it cost more for the initial cleaning?

The initial cleaning always takes longer to perform a thorough detailed cleaning of all the areas in your home. In the maintenance cleaning some of these tasks may be rotated (Such as interior windows, crevicing edges of carpeted areas, moving heavier pieces of furniture) Additionally some areas such as shower tiles may require several processes initially to meet our standard of cleaning.

I work or am not at home in the daytime.. How do I arrange for them to get in?

There are several options here.. You can hide a key under a mat or in a grill just so we know where to find it. We can also call you hour before we go to your home and you can meet the crew there. We also have a safe and secure method of keeping our clients keys. Keys are tagged numerically with no names or identifying features on them and we file them in a secure area. As an extra precaution we do have a security system with 24 hour monitoring at our office location.

What type of chemicals do you use?

We are currently using a variety of products with most of them being what our clients have requested or expressed their preference for over the past 25 years. We do have some commercial cleaners that we use in showers and specific areas to help reduce labor.

Can I get the same crew back on a regular basis?

It always work best if we can keep the same crew and supervisor on each individual route but due to sickness and family emergencies we cannot guarantee this. In a typical situation as long as the clients hasn’t changed their appointment or schedule they will have the same crew each time.

My job or situation requires that I am out of town several times a year. Can I change my schedule?

Once we set your home up for a regular cleaning schedule we will be there automatically on those days and times to clean. In the event that you need to change an appointment here or there we only ask that you give us a 24 hour notice and we will be happy to accommodate your request.

What do I need to do to prepare for the cleaning crew?

Please keep in mind that we do not know where you keep things if you could organize and clean off the surfaces before they come to clean it will ensure a better cleaning for you.

How do I pay for the cleaning services?

You can simply leave a check out to Mini-Maids, cash or by credit card at this web site. We do not bill for the initial cleaning but subsequent cleanings may be billed with an additional fee of $10.00 for processing.

 

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